Overview
Contains multiple Smart Services for interacting with a remote file server via SFTP, FTP, or SCP. Using these services, an Appian application can be configured to send and receive files, folders, and metadata in a process. Features support for zlib compression.
Key Features & Functionality
Smart Services included:
All smart services in the package use Secure Credentials Store.
We are using this plugin for all of our SFTP processes. Within our process model if the SFTP node is not able to connect to the SFTP server we have a timeout node set to 13 minutes. Once the timeout is hit, we send a notification to the admins and terminate the process model. Over the weekend we had an issue with as SFTP that was not able to connect, therefore the process model was terminated. It appears when this happens the SFTP node does not terminate and causes long running nodes and memory issues with the Appian servers, which has cause the fix to be restarting the servers.
Is there a fix in process to terminate the connection to the SFTP server if the process model is terminated? And/or is there a workaround so that we won't need to restart the servers when we have this issue. We have this running in our production environment as well.
Hi, we are experiencing similar issues with version 2.2.2. What version are you using?
We are using version 3.0.2. Seems the problem has been going on for a couple of versions. It would be nice to have a response.