Information
  • Author: Appian Corporation
  • Type: Plug-in (Function & Smart Service)
  • Support: This plug-in or utility is not supported by the author. The content is free to use with a licensed product, but it is made available as-is and Community supported.
  • Industry: All Industries
  • Compatible Version(s): 24.2
  • First Released:
  • Last Updated:
  • Cost: Free
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Home » AppMarket » SFTP Smart Services

SFTP Smart Services

Overview

Contains multiple Smart Services for interacting with a remote file server via SFTP, FTP, or SCP.  Using these services, an Appian application can be configured to send and receive files, folders, and metadata in a process.  Features support for zlib compression.

Key Features & Functionality

Smart Services included:

  • SFTP:
    • Remove Directory Over SFTP (Basic Credentials)
    • Send File Over SFTP
    • Send File Over SFTP (Basic Credentials)
    • Receive File Over SFTP
    • Receive File Over SFTP (Basic Credentials)
    • Rename File Over SFTP
    • Get Remote Directory Contents Over SFTP
    • Get Remote Directory Contents Over SFTP (Basic Credentials)
    • Create Directory Over SFTP
    • Create Directory Over SFTP (Basic Credentials)
  • SCP:
    • Send File Over SCP
    • Receive File Over SCP
  • FTP:
    • Send File Over FTP
    • Receive File Over FTP
    • Receive Folder Over FTP
  • FTPS
    • Receive Folder Over FTPS
    • Send File Over FTPS (Basic Credentials)

All smart services in the package use Secure Credentials Store.

Anonymous
Parents

  • We are using this plugin for all of our SFTP processes.  Within our process model if the SFTP node is not able to connect to the SFTP server we have a timeout node set to 13 minutes.  Once the timeout is hit, we send a notification to the admins and terminate the process model.  Over the weekend we had an issue with as SFTP that was not able to connect, therefore the process model was terminated.  It appears when this happens the SFTP node does not terminate and causes long running nodes and memory issues with the Appian servers, which has cause the fix to be restarting the servers.

    Is there a fix in process to terminate the connection to the SFTP server if the process model is terminated? And/or is there a workaround so that we won't need to restart the servers when we have this issue.  We have this running in our production environment as well.

Comment

  • We are using this plugin for all of our SFTP processes.  Within our process model if the SFTP node is not able to connect to the SFTP server we have a timeout node set to 13 minutes.  Once the timeout is hit, we send a notification to the admins and terminate the process model.  Over the weekend we had an issue with as SFTP that was not able to connect, therefore the process model was terminated.  It appears when this happens the SFTP node does not terminate and causes long running nodes and memory issues with the Appian servers, which has cause the fix to be restarting the servers.

    Is there a fix in process to terminate the connection to the SFTP server if the process model is terminated? And/or is there a workaround so that we won't need to restart the servers when we have this issue.  We have this running in our production environment as well.

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