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I'm unable to launch the Designer portal (suite/designer). I keep getting a
kiw
over 11 years ago
I'm unable to launch the Designer portal (suite/designer). I keep getting a "403 Forbidden" error despite being in both "Designers" and "Process Model Creators" groups. I've even tried switching User Type to "System Administrator" to no avail.
(Yes, I've closed all IE session). What could be wrong?...
OriginalPostID-41121
OriginalPostID-41121
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Jed Fonner
Appian Employee
over 11 years ago
What version of Appian? Is it just your user, or does the problem happen for all Designer users? Is this on Cloud or an on-premise install? Any customizations?
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Jed Fonner
Appian Employee
over 11 years ago
If you think it's something specific to your environment, you may have better luck opening a Support case than posting here.
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kiw
over 11 years ago
Just my user and it's been working until I did some "cleanup" on the user groups (as Administrator). The installation has been a playground so it's quite messy. Version is 6.6.1. I'm just wondering aloud what I'm missing.
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Sathya Srinivasan
Appian Employee
over 11 years ago
Did you delete "Process Developers" group by any chance? This group is used to determine who can access the Designer.
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Sathya Srinivasan
Appian Employee
over 11 years ago
p.s: and Its an Appian group - If you had deleted this, I am not sure recreating a group with the same name alone would address the problem. You need to have a rule based membership defined for users of Type administrator to be part of this group and the bit I am not sure about is how the group ID is linked to permission for accessing designer
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