There is a function that I want to use from the "Contnet tools"(link: https://community.appian.com/b/appmarket/posts/content-tools# ),
But, cannot Download it.
Getting error message like below.
What might be the problem?
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Have you logged out and back into Community?
Yes, I did logged out and back into Community several times, but still got the error message page.
Seems to be a problem with this submission, I've escalated to our admins
Danny Verb said:a problem with this submission
Do you mean with a particular plug-in? Because I also just tried this with the Regex Plugin as well as People Functions and PDF Tools, and all fail in a similar manner. And I'm not the only one.
haha i tried to connect the other topic via URL, but you made it in a way smarter way, Mike:
But to sum it up:Mike could clarify for different plugins and firefox. Am I right?I could replicate this issue for edge and Chrome (PDF Tools plugin).
I contacted appian support for this.
Richard Michaelis said:Mike could clarify for different plugins and firefox. Am I right?
Yes, I tried clicking "Download" at all plugins I listed, in my normal Firefox instance, logged in using the new method as recently required.
Perhaps the folks at Appian have fixed something on the back-end; I just did a hard refresh in Firefox and it presented me the Community MFA login again, and after i provided my credentials and clicking the Download link again, it worked this time as normal.
As a side note: the expiration time on the Community session seems even more stingy than before. PLEASE give us the option to stay logged-in for a longer span of time! I'm logged-in on my work PC which nobody else has any sort of access to. Being constantly logged out is utterly unnecessary.
I can confirm that for chrome and pdf tools! awesome!
Thank you everyone!!!
I also did a hard refresh in Chrome.
It didn't work at first but after few trial it is downloading plug-ins fine.
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