Greetings All,
I am interested in creating a POC during my trial (time running out) that includes the use of Twilio Integration. I have used Twilio for years in other companies and with other integration technologies.
For some reason, I just cannot find Twilio in the Process Modeler so I see no way to include it in the process.
Thanks in advance for any pointers on how to do this.
Paul
Discussion posts and replies are publicly visible
I should probably add some additional information here:
Use Case: Initiate phone call. Wait for someone to Answer. Speak some text (e.g. "We see that you tried to contact us. Please press 1 to speak to an agent or press 2 to hang up." Record numeric Key response OR detect hang-up. If numeric Key response received, branch processing flow as 1 = Connect To Agent or 2 = Disconnect and record response.
I did find a Twilio Management Component at: https://community.appian.com/b/appmarket/posts/twilio-communication#
The author is listed as: Appian
I tried to download it and received a message stating: "This app is available to download for Appian Customers, Partners, and Employees. Please make sure to self-associate from your profile."
Question: Does that mean that I cannot download it because I am using the trial version? The initial primary use-case for the trial is test its integration capabilities with Twilio.
Question: Is there more than one flavor of Twilio Integration in the marketplace? If so, is there a comparison of them somewhere?
Thank you!!
Hi Paul,
I have the same requirements, did you find the way to integrate Twilio with Appian?