Cannot install a plugin


I’m evaluating the Appian tool for a customer, and one of the criteria I’m looking at is the ability to import BPMN, as well as BI.

Tried to install the BPMN plugin from the AppMarket - but all I get is "This app is available to download for Appian Customers, Partners, and Employees. Please make sure to self-associate from your profile."

1. What does that mean?

or: "Thank you for your interest! Please confirm that you would like to be contacted about this app?" and I choose Yes. 

A couple weeks passed by and nothing happened.

2. any idea?

  Discussion posts and replies are publicly visible