Hi All,
We are using "Receive files over FTP" smart service to fetch files from a FTP folder and save it in Appian. However, we are not able to fetch the file & smart service is getting completed without any error. Could you please help us understand what is the exact parameter values we need to pass?
External System Key: Added username & password in third party credential store in Admin console. There a key got generated (although the test connection is failing). We are using the key in the External System Key parameter as a string (eg. "externl_key").
Use Per User Credential: False
Server Host Name: Text value, shared by external system
Server Port: Number value, shared by external system
Remote File URL: URL of the file appending the actual file name with extension
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Whenever the process model is not displaying any error, then the best place to check is the logs. Check for tomcat stdout logs and that should tell you the problem.
sudip.das005 - Is the issue resolved, We are also facing similar issue. Can you provide us the solution that you applied to achieve this.
Hi Sudip,
While testing please pass true() in the expression and also make sure that SFTP Function is added under plugin list.
sudip.das005 said:Hi All, We are using "Receive files over FTP" smart service to fetch files from a FTP folder and save it in Appian. However, we are not able to fetch the file & smart service is getting completed without any error. Could you please help us understand what is the exact parameter values we need to pass? External System Key: Added username & password in third party credential store in Admin console. There a key got generated (although the test connection is failing). We are using the key in the External System Key parameter as a string (eg. "externl_key"). Use Per User Credential: False Server Host Name: Text value, shared by external system Server Port: Number value, shared by external system Remote File URL: URL of the file appending the actual file name with extension
@pizza tower I also have the same issue.