Is it normal behavior in Appian's Tasks list to regenerate the timestamp aft

Are you speaking of the timestamp shown under the task name in the listing when you just click on the Task tab?

If so, no. Not common and I can't replicate.

What version are you on? Tasks assigned to groups or a single person?

Hi Christine

Using the latest version with SAIL or TEMPO
Yes the timestamp under the task name.

The timestamp displays the amount of time passed since the task was assigned to the person.
Example: "a moment ago" or "5 minutes ago", etc.

Depending on the form associated with the task, the user has the option of either completing the task or closing the task. Completing not an issue the task is removed from the user's task list. But if they decide to close the task and complete it later is when the timestamp starts over. The task timestamp changes to "a moment ago".

Cheers

Tony

When you say "close", how are they doing that?

I cannot replicate this with diiff scenarios of assigned to group or individual. Even if I change a value on the form and "save changes" using the link on the left hand lane, the original time remains.

Only thing I'm thinking is you are closing the task with a "Close" button which submits the form and routes the process back to the same task.

Hi

I agree it may have to do with the Close button, but if you don’t have a close button option to allow the user to continue the task at a later time, then is there a cancel option or another option that does Not change the timestamp?

Also I noticed the Upload Profile Picture task assigned to me when I joined the Appian forum only has a Upload button. Is this another option to only have one button?

Cheers

If user has opened the task for viewing only, they just have to navigate away from the task (say by clicking on the "Tasks" tab in tempo). Alternatively, if users wants to retain any changes on the form, then they can click "Save Changes" link. Both of the these scenarios won't change the timestamp on the task.

Great

I'll pass this info on and I believe it will solve this issue.

If it doesn't then I'll let you know but I confident its going to work

Thank you for all help

Cheers