Hi,
overview :
1. I am sending a email to process model and store the data's in pv
2. With the use of (Create Eml File from OOTB Poller) smart service generating a document in EML format
3. In classify email AI - passing the generated document as input.
I am getting an error saying " The user does not have permission to view document " in classify email
All objects(AI,process model,document folder) have Admin access
Also the generated doc from step 2 is showing "not in the application" but it is in document folder within the application
Pla suggest a solution to resolve this.
Thanks in Advance
Discussion posts and replies are publicly visible
Did you check that the user running the process has access to that folder? In your case, where the process is started by the incoming email, this would be the anonymous user. So you would have to provide access to that folder to everybody.
Context: Appian Online Course
Automate Your Business Tasks with AI Skills
Configure a Process Model with Email Classification
Step 3: Test Your Process
Error:
Classify Emails: The user does not have permission to view document [id=702260]
Stefan Helzle In order to resolve the above mentioned error, I'm trying to create a folder with everyone's access. When I create a new folder I am unable to change "Default (All Other Users)" permission, it's disabled for me (screenshot pasted below fyr).
Thanks & Regards,
Abdullah M. Mahboob
Hi A. M. MAHBOOB ,
Try this:
make the default to viewer in the Knowledge Centre and inherit the security from parent or Create a new Knowledge Center and use it.