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Any function to reassign a task?
Karthik
over 8 years ago
We have a report to show all the active tasks in a grid. We want to let the user to select tasks and reassign it to a specific user or group. Is there any sail function to do that ? I dont want to kick start a process instance for this.
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Sally Mason
Appian Employee
over 8 years ago
Maybe this SAIL recipe may provide some ideas? This would open the users task, and if that user can reassign, the reassign task option would appear, see:
forum.appian.com/.../SAIL_Recipes.html
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chandolum
A Score Level 1
over 8 years ago
@Karthikeyan, Can you have look on smart service "Reassign With Privileges" , hope the below link will give you solution
https://forum.appian.com/suite/tempo/records/item/lMBCLGOdlMUpdGVqW3dQaIKmclBmvvNEj8vu_cjb7T-5YiPr4Fu8ly5Yj1s09uenE4RYzA8zKyx7eiUh-6kLnMcXo9FU-alJG0gT-1uYNQdKll1Sw/view/summary
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Venu
over 8 years ago
@karthikeyan,
in order to reassign task from the report, you need to do work around using bind(), startprocesswrite() functions.
1)Design a process model that performs reassign task to users based on TaskID using Reassign task smart service,
2)From the report Reassign Button click you need to configure the bind variable with task ids in saveInto field.
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sikhivahans
over 8 years ago
I don't think the above-mentioned smart service is an option as it needs a process model again whereas the original requirement is to use a function rather than kick-starting a process.
@karthikeyans I don't think there is any OOTB/Shared Component functionality at the moment that helps you get the requirement accomplished. It might be worth giving the thoughts over the possibility of implementing the 'Reassign Task' smart service or the above-mentioned smart service in the form of a function.
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sikhivahans
over 8 years ago
Even the bind()/startprocesswrite() aren't the options as they too will kick start a process which actually defies the original requirement.
Also, in my view it may be better to opt for the OOTB a!startProcess() smart service function(rather than going for a Shared Component) provided if only one smart service needs to be executed and the version of Appian is 16.2 or a later one.
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farnazy
over 8 years ago
One option is to display all the active tasks in a grid using a report. Then on selection of the task, display a user picker field and change the Assignee of the Task as per the selection.
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kumaraveln
over 8 years ago
Thanks @sikhivahans. Exactly the answer we were looking for.
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Karthik
over 8 years ago
Thank you all, In fact, we created a process model to do the reassignment and started the process from the sail form using a!startProcess.
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sikhivahans
over 8 years ago
You are welcome.
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erickp
over 6 years ago
Hello guys, do we have any function today to reassign tasks or is our only option to use a!startProcess() and call the reassign smart service in process?
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