Overview
This version is for Appian 22.3 and above. Cloud customers on a lower version of Appian that want to install this plugin should open a support case. Self-managed customers can find the latest jar for Appian 22.2 and lower version by downloading from the app market.
Enhancement to the plug-in to enable the selection of whether or not to include the email attachments as part of the EML document. Previously, the plug-in would create an EML document with the attachments stripped out. Our client needs to preserve the original e-mail as it was sent (for auditing purposes), so the EML must include the attachments as part of it. This update extends the functionality to allow the user to select whether they want an EML with the attachments removed (original functionality), an EML with attachments included, or both (2 EMLS of original email - one without the attachments included and one with the attachments included). Any e-mail attachments will continue to be saved separately.
Key Features & Functionality
Takes all unread email from a mailbox and adds entries directly to a database table.The original email is saved as an EML based on three attachment type options
Each email attachment is saved as its own document. The database tables store the Appian document ids, email recipients, subject and body (text and HTML)
When attempting to execute the mail poller, an error is encountered indicating that the mail poller is already running, even in the absence of any active or canceled process instances associated with the processes utilizing the mail poller plugin.How to address this issue ?
The plugin works just like an IMAP client, so you will need to configure access to IMAP through basic authentication with access to the inbox.
Hi,
Before using this plugin, I'd need to know what needs configuring in the email account we're connecting to. By this, I mean the IMAP protocol or any other necessary configuration changes.
Thanks in advance!
Please request via a Support case.
You cannot have more than one instance of the plugin running in the environment. If there is another instance running, it needs to terminate before you can kick off a new one. This is a deliberate design choice so designers don't accidentally flood the system with email processing.
We are seeing one strange behavior where Plugin has started, It doesn't read any Email in the outlook but it executed and giving us Error Message( Mail Poller already running) error.
what's the Issue ?
Thanks.
Can you please describe how to download the plugin for Appian 21.3? I am searching for it in the App market but I cant find it.
Is there any update Mike Cichy? as it is still giving me read timed out error
I am getting read timed out error when executing it from process model
I have used imap configuration for outlook where server host is outlook.office365.com, port 993, protocol imap