Overview
Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the Microsoft Exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.
This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:
Key Features & Functionality
Performance Optimization Tip: Reduce Graph API Payload When Generating EML Files
Context: When generating EML files without file attachments, we can avoid retrieving unnecessary attachment data from Microsoft Graph API.
Location: In the extractDataAndDocFromMimeContentProxied method, when processing the EML generation path that excludes file attachments.
Recommended Change:
Use selective field retrieval with .select("id"):
AttachmentCollectionPage attachments = mc.graphClient.users(mailbox) .messages(copyMsg.id) .attachments() .buildRequest(requestOptions) .select("id") .get();
Instead of retrieving all fields:
AttachmentCollectionPage attachments = mc.graphClient.users(mailbox) .messages(copyMsg.id) .attachments() .buildRequest(requestOptions) .get();
Benefits:
Performance Impact: For messages with large attachments (e.g., 5+ files totaling 50+ MB), this can reduce API response time by 50-70% during EML generation without attachments.
This optimization applies specifically when generating EML files where file attachments are excluded (isKeepFileAttachmentsInEml != INCLUDE).
Hope this helps optimize your Graph API integrations!
Best regards, NLC
Is your DB in the right utf8 collation?
Bearer Token Not Being Passed in Proxied Requests to Microsoft Graph API
Issue Description:When using the MS Graph Mail Poller plugin (version 4.3.2) with proxy authentication enabled (isConnectedViaProxy = true), requests to Microsoft Graph API fail with HTTP 401 Unauthorized errors. The Bearer access token is not being included in the API requests.
Root Cause:In the MSGraphConnector.java file, the OkHttpClient (serviceHttpClient) is being built at line 73 BEFORE the TokenCredentialAuthProvider is created at line 97-99. This means the HTTP client is constructed without any mechanism to attach authentication tokens to outgoing requests. Even though the TokenCredentialAuthProvider is later passed to the GraphServiceClient builder, the underlying HTTP client was already finalized without token support, so it never adds the Bearer token to requests.
Suggested Fix:The code in the isConnectedViaProxy block needs to be restructured:
1. Remove the early serviceHttpClient build (lines 67-73)2. Create the TokenCredentialAuthProvider first (before building the HTTP client)3. Use HttpClients.createDefault(tokenCredentialAuthProvider).newBuilder() to initialize the HTTP client builder - this ensures tokens are automatically included4. Add proxy settings, timeouts, and proxy authenticator to the builder5. Build the serviceHttpClient as the LAST step after all configuration is complete
The key is using HttpClients.createDefault(tokenCredentialAuthProvider) which creates an OkHttpClient.Builder that's pre-configured to inject Bearer tokens into all requests. The current code bypasses this by creating a plain OkHttpClient.Builder without the token provider.
Impact:Without this fix, proxy-authenticated environments cannot retrieve emails. With the fix, Bearer tokens are properly included and authentication succeeds.
Hello Team,
The plugin seems to replace special characters with a question mark. Is this an expected behaviour? Thank you in advance.
Eg: Subject line - テスト日本ඞ﷽
Whats written to the DB - ??????????
Could you share the Tomcat error stack trace?