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aravind.s
Employee
Sep 20, 2022 3:07 PM UTC
Question

403 forbidden in Document Viewer

Hi Guys,

we are facing the below issue in the document viewer.

i do have admin access for this pdf which i am accessing to and i can able to download (via link field), but not really sure of the root cause for this .

6 replies

hishoren
hishoren
Known Participant
Oct 3, 2022 11:27 AM UTC

You need to configure the static and dynamic for the document viewer. Have you configured it?

    harshitb6843
    harshitb6843
    Brainy
    Oct 3, 2022 11:59 AM UTC

    Did you try with any other documents of the same type that sit in the same folder? How are they behaving? 

    aravind.sAuthor
    Employee
    Oct 3, 2022 12:37 PM UTC

    the issue is sorted now , there was configuration change required in webserver which caused the 403 error . thanks for checking out 

    madhupavanm814718
    New Participant
    Feb 2, 2026 7:01 AM UTC

    May i know what is the exact fix for this. Because i face the same issue . Im using documentViewerField to view the PDF document. 

    Its working in DEV. But in QA I'm getting 403 forbidden error and cannot view the PDF document in DEBUG . [mention:6d784e8d0fcc48c8a8e36515b6f94ae1:e9ed411860ed4f2ba0265705b8793d05] 

    [mention:b8ea18cfbb2e4f6d841cf3c1d4d7420b:e9ed411860ed4f2ba0265705b8793d05] 

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