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sumitj0001
March 29, 2022
Question

Access to admin console

  • March 29, 2022
  • 7 replies
  • 0 views

Hi All,

Just wanted to know if we can provide a Basic user access to the Admin console or should the user be a System Admin only to access the same?

Thanks and Regards,

Sumit Kumar Jha

7 replies

stefanhelzle0001
stefanhelzle0001
March 29, 2022

Why would you want to give a basic user access to the admin console?

S
sumitj0001Author
March 29, 2022

As a part of the system design, we have provided access to the Support team with Admin access. But as a result of this, they are seeing the Reports tab on the UI which should not be the case. We tried to change the security but its of no use. As a result we were planning to make them Basic users but then they would not be able to access the Admin console and thus would not be able to perform their tasks. Can you please provide us a suggestion as to what can be done?

stefanhelzle0001
stefanhelzle0001
March 29, 2022

Which reports tab do you mean? Which security do you mean?

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