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Participating Frequently
Jul 5, 2023 10:43 AM UTC
Question

Advanced account

Hi, for the log transmission through AWS private link it says that I should have an Advanced account in Appian. 

Can anyone tell me the steps to get the Advanced account?

    3 replies

    mathieud0001
    Genius
    Jul 5, 2023 10:46 AM UTC

    No clue. Where does it say this exactly?

    Participating Frequently
    Jul 5, 2023 10:48 AM UTC

    docs.appian.com/.../Log_Streaming_for_Appian_Cloud.html

    -Enhanced Data Pipeline over PrivateLink is available to customers that are on Advanced or Enterprise Support with High Availability.

    mathieud0001
    Genius
    Jul 5, 2023 11:09 AM UTC

    You should be able to check your suppport level in My Appian. If you are not Advanced or Enterprise, you will need to contact your account rep.