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jesusg0008
New Participant
September 17, 2024
Solved

Appy Permanent License windows 11 Home Local not working

  • September 17, 2024
  • 4 replies
  • 6 views

Hello : 

My local machine is a windows 11 Home Named ( hostname ) zenbooktxuss .  The temporary license was working ( until it has expired ) . I requested  a permanent license twice . 

I selected Local environment , introduced zenbooktxuss.casaredns.ddns.net as FQDN  ( the machine has that domain suffix configured but is not in a windows domain or workgroup) 

and the Q output of my machine was something similar to this -->

KDB+ 4.0 2023.05.26 Copyright (C) 1993-2023 Kx Systems w64/ 12()core 32574MB jesus zenbooktxuss 192.168.0.49 ...

Just with the hostname

But the license is registered like -->

KDB+ 4.0 2023.05.26 Copyright (C) 1993-2023 Kx Systems w64/ 12()core 32574MB jesus zenbooktxuss.casaredns.ddns.net .....

The hostname was replaced ty the FQDN . 

Once i have installed the permanent license . When i test the license 4 with the q script  i get this message .

'2024.09.17T08:24:28.985 license error: host zenbooktxuss

The server doesn't start with this license. 

The first time i Thought  i have missed some option when requesting the license but this time i am sure i selected localhost , i did not change the Q output that i provided to include the FQDN ...   

IS there something i can configure in windows , or a different setting when i request the license ( not including the FQDN ... Selecting a different type of environment ) .... 

 

Best answer by davidj137213

We had the same problem in the past, and solved it modifying etc/hosts file with the FQDN stored in the license

4 replies

davidj137213
Brainy
September 17, 2024

YOu should ask for a new license, or modity your host file , setting the name to the one registered in the license

jesusg0008
New Participant
September 17, 2024

Thank but  the thing is that the hostname is zenbooktxuss but the the FQDN is  zenbooktxuss.casaredns.ddns.net .

Windows hostname  and  %USERDOMAIN% returns  ZENBOOKTXUSS 

Ipconfig returns ->

Sufijo DNS específico para la conexión. . : casaredns.ddns.net
Vínculo: dirección IPv6 local. . . : fe80::f567:1fd6:ded0:94b0%21
Dirección IPv4. . . . . . . . . . . . . . : 192.168.0.49
Máscara de subred . . . . . . . . . . . . : 255.255.255.0
Puerta de enlace predeterminada . . . . . : 192.168.0.1

The machine configuration ( for a windows home sistem  ) seems to be oka , it has a FQDN but hostname returns just the prefix . 

When you rewuest a permenent license to appin FQDN is recommended . 

 

davidj137213
Brainy
September 17, 2024

We had the same problem in the past, and solved it modifying etc/hosts file with the FQDN stored in the license