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shanmugapriyab
October 12, 2023
Question

Basic User not able to access the Application

  • October 12, 2023
  • 4 replies
  • 0 views

Hi All,

         In our SaaS Environment, the basic user we create is not able to access the tempo interface. Only if we change him to Admin user he is able to access the environment. Has anyone faced a similar issue?

4 replies

harshitb6843
harshitb6843
October 12, 2023

After so long I have heard some business users trying to access Tempo. Tell me if that user is able to access the tempo link directly if you copy and send it to them.

S
shanmugapriyabAuthor
November 7, 2023

Hi. We were working on a POC.As part of the POC we created a basic user.  When i try to login with that created user id using the url oursaasurl/.../ i am getting this error.

stefanhelzle0001
stefanhelzle0001
October 12, 2023

That user needs to be in the "Tempo Users" group.

S
shanmugapriyabAuthor
November 7, 2023

Yeah we verified that.

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