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shanmugapriyab
Participating Frequently
Oct 12, 2023 10:16 AM UTC
Question

Basic User not able to access the Application

Hi All,

         In our SaaS Environment, the basic user we create is not able to access the tempo interface. Only if we change him to Admin user he is able to access the environment. Has anyone faced a similar issue?

4 replies

harshitb6843
harshitb6843
Brainy
Oct 12, 2023 10:21 AM UTC

After so long I have heard some business users trying to access Tempo. Tell me if that user is able to access the tempo link directly if you copy and send it to them.

shanmugapriyabAuthor
Participating Frequently
Nov 7, 2023 1:32 PM UTC

Hi. We were working on a POC.As part of the POC we created a basic user.  When i try to login with that created user id using the url oursaasurl/.../ i am getting this error.

stefanhelzle0001
stefanhelzle0001
Brainy
Oct 12, 2023 10:48 AM UTC

That user needs to be in the "Tempo Users" group.

shanmugapriyabAuthor
Participating Frequently
Nov 7, 2023 1:34 PM UTC

Yeah we verified that.

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