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nicholaso0002
nicholaso0002
October 20, 2022
Question

Can Appian receive an email and create an action based on that email?

  • October 20, 2022
  • 11 replies
  • 0 views

Can Appian receive an email and create an action based upon that email?

    11 replies

    csteward
    csteward
    October 20, 2022

    Sure thing, you can configure Appian to Start a Process by Email, then use the running process instance to do whatever you want - store data from it, start tasks, etc.  We do this in a number of scenarios.

    nicholaso0002
    nicholaso0002Author
    October 20, 2022

    We are using a locally hosted server. Have you attempted this before?

    Do you have steps that you personally used?

    csteward
    csteward
    October 20, 2022

    We are on prem as well, and we have this configured in our environment for probably 10 different processes that start by email, all work great.  I would suggest following that documentation (we did the same), and let us know if you run into any issues or errors during setup.

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