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Known Participant
Oct 7, 2025 1:23 AM UTC
Question

Custom Typeface not loading correctly

Hi everyone.

The client has asked to use a particular Typeface. I have the Woff2 URL's on the admin console. However, when entering and inspecting the site, the typeface/font gives a 404 error. Investigating further, I notice how on the initial HTML script, the URL for the typeface/font starts with a "/suite" instead of the actual "https://"
 

Has anyone dealt or experience a similar problem before?

Thanks!

5 replies

stefanhelzle0001
Brainy
Oct 7, 2025 6:40 AM UTC

Can you share the URLs you provided in the admin console?

Known Participant
Oct 7, 2025 8:24 AM UTC
stefanhelzle0001
Brainy
Oct 7, 2025 11:12 AM UTC

I have a similar setup and do not see any issues. Could it be that you have some trailing or leading spaces in these text fields?