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sridevis338493
New Participant
Mar 1, 2024 8:31 AM UTC
Question

Default user profile picture in Appian Error

Hi When user is clicking default  appian profile it's throwing an error An Error Has Occurred  record data does not exist, has been deleted, or you do not have sufficient privileges to access it. (APNX-1-4205-006) but user is part of all groups. Only one person is getting this error.

Could you please provide suggestions. How can i achieve this.

    5 replies

    davidj137213
    davidj137213
    Brainy
    Mar 1, 2024 8:47 AM UTC

    Did you try uploading a new photo? Coukd you check tomcar-stdout.log and share details please?

    sridevis338493Author
    New Participant
    Mar 1, 2024 10:11 AM UTC

    No,User clicks on  profile only he got an error he is unable to view user record

    harshitb6843
    harshitb6843
    Brainy
    Mar 1, 2024 10:11 AM UTC

    Is it happening only for a specific user or is that a general behavior? 

    sridevis338493Author
    New Participant
    Mar 1, 2024 10:12 AM UTC

    Only a specific user harshith

    harshitb6843
    harshitb6843
    Brainy
    Mar 1, 2024 10:14 AM UTC

    That is strange. I would advise looking at the std-out log file to see what error it shows. If nothing, then try creating a support case with Appian. 

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