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santiagov
New Participant
Apr 15, 2021 3:31 PM UTC
Question

Don´t send email new user

How to avoid sending the email of a new user?

In our installation we don't need to send the email with the password because we have implemented the single sign-on to connect to Appian.

    2 replies

    Participating Frequently
    Apr 15, 2021 5:34 PM UTC

    Since Appian 20.3, the Create User smart service has a "Send Account Creation Email" node input that's precisely for that purpose

    mikes0011
    Brainy
    Apr 15, 2021 5:34 PM UTC

    In the past i've done this by utilizing the "Create User with i18n" smart service contained in the Personalization Utilities plug-in; it's intentionally set up to not send an email out when the account is created (it also allows you to procedurally generate a strong "junk" password to assign to the user as their permanent password upon creation, which must be done even though SSO users will never actually use their password).

    Edit: and, the option Carlos mentioned before I managed to submit the reply I was still typing, which might be better if you don't want to use a plug-in.  I'm not sure I actually knew about that one yet.

    The Expression Guru