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lionelc0001
Known Participant
Jun 21, 2022 10:27 AM UTC
Solved

Error 'Could not find variable 'tp!owner''

Hi everyone,

In the health check report, I'm facing the following recurrent error in different tasks of one specific process: 'Could not find variable 'tp!owner'

In every task, I save it in a process variable (Data > Outputs > Custom Outputs > tp!owner is stored as myVariable).

Has someone already faced the same issue? What could be the source of the problem?

NB: the error was specific to the prod environnement

Thanks in advance

Lionel

mikes0011
mikes0011Answer
Brainy
Jun 22, 2022 2:20 PM UTC

This sounds like it may be related to a known issue that was solved via a Hotfix (for me) back in May (your error message is almost the exact same).  I would suggest checking with Appian Support.  You can ask them to compare it to support case #557932 for reference.

The Expression Guru

6 replies

dhananjayk3480
Inspiring
Jun 21, 2022 12:33 PM UTC

Generally health check error report tells the object name. Didn't you find the object there?

lionelc0001
Known Participant
Jun 22, 2022 7:02 AM UTC

Yes, the object is tp!owner and the process is also detailed as followed:

15 errors occurred in Task Form: Accept operation (process model: TER Depannage Operations)

100% of errors due to: Could not find variable 'tp!owner'

if I check inside the process instances, the value is usually set properly. I couldn't find the details about one specific process if it's what you mean.

richardm900458
Inspiring
Jun 22, 2022 8:21 AM UTC

Whats the context you use tp!owner?
I mean when and how do you use it in your process?

mikes0011
mikes0011Answer
Brainy
Jun 22, 2022 2:20 PM UTC

This sounds like it may be related to a known issue that was solved via a Hotfix (for me) back in May (your error message is almost the exact same).  I would suggest checking with Appian Support.  You can ask them to compare it to support case #557932 for reference.

The Expression Guru
lionelc0001
Known Participant
Jun 23, 2022 2:18 PM UTC

Thaks for your feedbak. I'll open a case and give your reference.