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lionelc0001
June 21, 2022
Solved

Error 'Could not find variable 'tp!owner''

  • June 21, 2022
  • 6 replies
  • 0 views

Hi everyone,

In the health check report, I'm facing the following recurrent error in different tasks of one specific process: 'Could not find variable 'tp!owner'

In every task, I save it in a process variable (Data > Outputs > Custom Outputs > tp!owner is stored as myVariable).

Has someone already faced the same issue? What could be the source of the problem?

NB: the error was specific to the prod environnement

Thanks in advance

Lionel

Best answer by mikes0011

This sounds like it may be related to a known issue that was solved via a Hotfix (for me) back in May (your error message is almost the exact same).  I would suggest checking with Appian Support.  You can ask them to compare it to support case #557932 for reference.

6 replies

dhananjayk3480
June 21, 2022

Generally health check error report tells the object name. Didn't you find the object there?

lionelc0001
June 22, 2022

Yes, the object is tp!owner and the process is also detailed as followed:

15 errors occurred in Task Form: Accept operation (process model: TER Depannage Operations)

100% of errors due to: Could not find variable 'tp!owner'

if I check inside the process instances, the value is usually set properly. I couldn't find the details about one specific process if it's what you mean.

richardm900458
June 22, 2022

Whats the context you use tp!owner?
I mean when and how do you use it in your process?

mikes0011
mikes0011Answer
Brainy
June 22, 2022

This sounds like it may be related to a known issue that was solved via a Hotfix (for me) back in May (your error message is almost the exact same).  I would suggest checking with Appian Support.  You can ask them to compare it to support case #557932 for reference.

lionelc0001
June 23, 2022

Thaks for your feedbak. I'll open a case and give your reference.