Question

Error on starting application server

Forum|Forum|3 years ago
October 6, 2022
11 replies
0 views

I am trying to install Appian but I am encountering an error on starting the application server.

logs: [View:/cfs-file/__key/communityserver-discussions-components-files/12/tomcatStdOutLog.txt:320:240]

also tried this https://community.appian.com/support/w/kb/1138/kb-1718-tomcat-fails-to-deploy-appian-or-start-all-services-successfully but the error still exists.

dimitriss5700

Which relational database and jdbc driver version are you using? I think you have an unsupported driver installed and the app server can't connect with the db. Check here the supported DB's and drivers:

https://docs.appian.com/suite/help/22.3/System_Requirements.html#databases

E

eunnelarciee103779Author

Hi Dimitris, I was using MySQL 8.0.30 and Connector/J 8.0.30. Then, I change to Connector/J 5.1.49. After changing and restarting the process, the issue is still the same.

dimitriss5700

Can you post the new logs and the configuration of the Appian primary DB if possible..

Sign up

Login with SSO

Login to the community

Login with SSO