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padmanabhr582914
New Participant
Mar 3, 2026 10:08 PM UTC
Question

how to change user last name in the application?

Hello,

I need to change/update user last name. Can it be done through the backend database?

Thanks,

Raj

4 replies

stefanhelzle0001
stefanhelzle0001
Brainy
Mar 4, 2026 6:51 AM UTC

Use this smart service in a process:

https://docs.appian.com/suite/help/26.2/Update_User_Profile_Smart_Service.html

padmanabhr582914Author
New Participant
Mar 4, 2026 2:34 PM UTC

Thank you for the response. I don't have any process running for the user, should I change in the backend database and in the admin console for managing users and call it "done" ?

navin.reddy
navin.reddy
Employee
Mar 4, 2026 2:42 PM UTC

You can change the user name in https://<YOUR ENV URL>/suite/design/users. Make sure you are a System Admin.

Refer this:

docs.appian.com/.../User_Management.html

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