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deepakr0003
August 21, 2023
Question

How to export large applications?

  • August 21, 2023
  • 5 replies
  • 0 views

Hi all, we have a application which consist of over 35000 documents and folders. I'm getting the below error while exporting the whole application. Is there any workaround for this?

5 replies

mathieud0001
mathieud0001
August 21, 2023

Why are the 35K documents part of your app export?

    D
    deepakr0003Author
    August 22, 2023

    Hi Mathieu, we need to move these documents to a newly created higher environment.

    mathieud0001
    mathieud0001
    August 22, 2023

    If its a cloud environment I would suggest removing them from the app and making a separate application for the documents and grouping them in smaller packages (i.e 2K docs per package).

    For on-prem, a filesystem copy + db should do the trick.

    J
    josec0007
    August 22, 2023

    Hi Deepakrana,

    My suggestion is that you download those 35k documents from the properties of the Knowledge Center and remove them from your export.
    You might need to do this in Chunks.
    If by any chance you need to move from one environment to another environment use the compare and deploy and do this gradually.

    If you just need the whole application with those 35k documents you might need to start a support ticket for this.

    H
    harshitham3563
    August 22, 2023

    Hello, Please try to split the whole application into multiple packages which will decrease the size of the package which will not lead to 504 timeout error and if you want to deploy them to another environment try to deploy those packages in proper sequence which will not cause issue during the deployment.

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