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rajt5823
Participating Frequently
Apr 15, 2024 6:04 AM UTC
Solved

I am not able to access my Appian Community Account

so while trying to login I am getting following error and I am writing this from my different community account! 

I tried to mail Appian Community to but still I haven't received any support !!! 

error : 

Sorry, you can't access https://community.appian.com because you are not assigned this app in Okta. If you're wondering why this is happening, please contact your administrator.

konduruc733182
Inspiring
Apr 15, 2024 6:08 AM UTC

Looks like some issue with the Multi factor Authentication. Raising a support case if possible or sending out an email are the only things to do I guess. Try sending out an email again.

11 replies

konduruc733182
Inspiring
Apr 15, 2024 6:08 AM UTC

Looks like some issue with the Multi factor Authentication. Raising a support case if possible or sending out an email are the only things to do I guess. Try sending out an email again.

rajt5823
rajt5823Author
Participating Frequently
Apr 15, 2024 6:14 AM UTC

thanks!

venkatrea696188
Inspiring
Apr 15, 2024 6:11 AM UTC

I have faced same issue recently . It's Multifactor Authentication issue. Write a mail to support@appian.com .

rajt5823
rajt5823Author
Participating Frequently
Apr 15, 2024 6:16 AM UTC

okay I will reciprocate the same thanks!

shubhama926776
Brainy
Apr 15, 2024 6:14 AM UTC

You can't access Appian Community due to Okta access restrictions. Contact Appian Support to get the Appian Community app assigned in Okta. While emailing Appian support might take time, using your work email for the community account can improve support.

शुभम्
rajt5823
rajt5823Author
Participating Frequently
Apr 15, 2024 6:16 AM UTC

I am not using my work email 

shubhama926776
Brainy
Apr 15, 2024 6:25 AM UTC

Then it might take sometime to get reply from support@appian.com. I observed this behaviour in past.

शुभम्
Participating Frequently
Apr 15, 2024 6:39 AM UTC

Its better to send an email to the appian community with your error image they may resolve your issue.