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adityar284237
New Participant
Sep 12, 2025 9:10 AM UTC
Question

I am trying to create a Record Type from scratch but it opens a page and says that "The data source cannot be reached or its configuration is invalid. Please contact your system administrator.". what should be done ?

    3 replies

    harshas2775
    Brainy
    Sep 12, 2025 9:21 AM UTC

    As in Community Edition we don't have much control over the data source setup, suggest you to send and inform to communityedition@appian.com so that Appian team can take a look. 

    Happy to help. Even happier to optimize.
    adityar284237
    New Participant
    Sep 16, 2025 5:22 AM UTC

    okay, will do it !

    shubhama926776
    Brainy
    Sep 12, 2025 12:58 PM UTC

    Community Edition generally has this issue and support team revert you soon with exact resolution.
    Write to communityedition@appian.com along with screenshot.

    शुभम्