Skip to main content
August 28, 2023
Question

Information about recovering my shut down site

  • August 28, 2023
  • 3 replies
  • 0 views

Hi! I made a request one day ago in order to recover my appian site. When I enter in appian community, I see the following information;

When I click the "Check status" button, nothing happens. I received a no reply email which said that there would be a delay in my request, but I would like to ask how much time will pass until I can recover my site (or what is the "standard" amount of time), and how can I follow the status of my request.
Thanks a lot!

    3 replies

    anmolv0003
    August 28, 2023

    As far as I remember it takes few hours to recover an inactive site. So , probably waiting is only option I would suggest you.
    Meanwhile you can focus on your learning though appian academy and documentation.

    stefanhelzle0001
    August 28, 2023

    Please contact communityedition@appian.com

    August 28, 2023

    Thanks Stefan, but despite the fact that I have sent an email yesterday,  I have no response for now