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Known Participant
Aug 28, 2023 9:00 AM UTC
Question

Information about recovering my shut down site

Hi! I made a request one day ago in order to recover my appian site. When I enter in appian community, I see the following information;

When I click the "Check status" button, nothing happens. I received a no reply email which said that there would be a delay in my request, but I would like to ask how much time will pass until I can recover my site (or what is the "standard" amount of time), and how can I follow the status of my request.
Thanks a lot!

    3 replies

    anmolv0003
    Participating Frequently
    Aug 28, 2023 9:14 AM UTC

    As far as I remember it takes few hours to recover an inactive site. So , probably waiting is only option I would suggest you.
    Meanwhile you can focus on your learning though appian academy and documentation.

    Anmol
    stefanhelzle0001
    Brainy
    Aug 28, 2023 9:54 AM UTC

    Please contact communityedition@appian.com

    Known Participant
    Aug 28, 2023 12:30 PM UTC

    Thanks Stefan, but despite the fact that I have sent an email yesterday,  I have no response for now