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November 11, 2025
Question

Is there a way to check when the Idle User Deactivation happened?

  • November 11, 2025
  • 5 replies
  • 0 views

I am looking forward to create a notification for some users before the Idle User Deactivation process run. Is there a way to check when the Idle User Deactivation happened?

    5 replies

    shubhama926776
    November 11, 2025

    Just thinking about approaches
    1) We can't rely on system logs (login history/audit logs) because Appian only stores the last 30 days of login information.
    2) I recommend creating a simple process that is called via a Web API on every user landing page load. This process records the current user’s timestamp each time they log in or visit. You then have full control to compare this stored last login time with your deactivation period and send notifications accordingly.

    November 11, 2025

    Thanks Shubham.

    What I actually require is, if the automated de-activation is controlled at Appian end and the schedule can be amended as per requirement or not.

    mikes0011
    Brainy
    November 11, 2025
    the schedule can be amended as per requirement or not.

    The schedule can be adjusted in the Admin Console.  It will affect all users in the environment equally regardless of any other environmental factors (other than Service Accounts, which are exempt from automated deactivation).

    mikes0011
    Brainy
    November 11, 2025

    In agreement with Shubham, I went ahead and implemented my own system for this about 1 year ago, which tracks user logins manually per site/page (and does a nightly recap read-through of the login-audit CSV file and writes a dummy entry for any valid logins that may have been missed somehow), and a custom-designed process runs through and deactivates any users with no login for >60 days, writing various database entries for tracking purposes.

    AFAIK one of the log files (user management) might reflect the appian-internal one, but I'm not sure.

    November 11, 2025

    agreed. Thanks [mention:b45a4f6a20b14a008e4e0ec732a8bf98:e9ed411860ed4f2ba0265705b8793d05]