Kafka Unable to Start after upgrade

After installing latest hotfix 23.2, we cannot start the Appian Service Manager windows service.  Here is the error:

Service Kafka failed to start
Error running script: Unable to start transaction log.
com.appian.komodo.StartKomodo$TransactionLogNotStartedException: Unable to start transaction log.
	at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
	at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
	at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
	at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
	at org.codehaus.groovy.reflection.CachedConstructor.invoke(CachedConstructor.java:72)
	at org.codehaus.groovy.runtime.callsite.ConstructorSite$ConstructorSiteNoUnwrapNoCoerce.callConstructor(ConstructorSite.java:105)
	at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCallConstructor(CallSiteArray.java:59)
Unable to start distributed transaction log. Check the Kafka and Zookeeper logs for more information.
com.appian.komodo.StartKomodo$TransactionLogNotStartedException: Unable to start transaction log.
	at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) ~[?:1.8.0_362]
	at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) ~[?:1.8.0_362]
	at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) ~[?:1.8.0_362]

We have check jdk version, checkpointed prior to starting the upgrade, and followed the installation guide.