Missing user_management.csv log in Distributed Environment

The user_management.csv is missing in our distributed environments. I cannot locate it on any server (app, engine, search). In standalone environments, the log file exists. I compared <APPIAN_HOME>/deployment/web.war/WEB-INF/resources/appian_log4j.properties and <APPIAN_HOME>/server/_conf/logging/log.properties and there were no discrepancies regarding this log file. Has anyone else had this issue?