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New Participant
October 13, 2026
Question

moving certification from my previous job to a new personal account

Hi, I´m trying to pass my certification from my previous work email, I have been waiting from an answer and now my previous employer erase my account. How Can migrate the certification to my personal email. thanks. I have send various email asking support about this.

Thanks

    6 replies

    mathieud0001
    Genius
    October 13, 2026
    New Participant
    October 14, 2026

    Hi, thanks very much! I did it a couple of weeks ago, I´m waiting for an answer. I don´t how much time wait. any suggestion is welcomed. Thanks! best

    Inspiring
    October 14, 2026

     I would suggest following up on the existing email thread with your old and new email addresses, certification details, and a brief explanation that your previous employer has deactivated your account.

    New Participant
    October 14, 2026

    Thanks very much!

    New Participant
    October 14, 2026

    The same thing happened to me. I emailed certifications@appian.com, and they updated my certification account to use my personal email address.

    New Participant
    October 14, 2026

    thanks very much for the advice!