Skip to main content
S
sandeepkumarn6107
March 5, 2024
Question

Observing LocalizedAppianRuntimeException in tomcat-stdOut.log

  • March 5, 2024
  • 5 replies
  • 0 views

Hi All,

In our UAT environment, we are getting below mentioned error repeatedly, which was observed in tomcat-stdOut.log :

com.appiancorp.exceptions.LocalizedAppianRuntimeException: com.appiancorp.exceptions.LocalizedAppianRuntimeException$LocalizedAppianException: Contact your application administrator for help resolving this issue. Provide them with the following issue identifier

Also attaching the detailed logs for reference, please let us know what would be the issue?

[View:/cfs-file/__key/communityserver-discussions-components-files/12/tomcat-logs.txt:320:240]

Regards,
Sandeep

    5 replies

    stefanhelzle0001
    stefanhelzle0001
    March 5, 2024

    I think this refers to this

    https://docs.appian.com/suite/help/24.1/Appian_Administration_Console.html#error-messages

    S
    sandeepkumarn6107Author
    March 5, 2024

    Thanks Stefan Helzle, 
    Will refer to this document and update here.

    davidj137213
    davidj137213
    March 5, 2024

    Are you exposing a web api or consuming an integration and accessing the components of an array when setting the values to be sent?

    S
    sandeepkumarn6107Author
    March 5, 2024

    Hi David,

    Thanks for the response!

    In UAT environment, we have three different applications, in which two applications have Web APIs and Integrations objects were present.

    One of the Web API consuming data and creating records in application and another Web API returns the status of particular record.
    Integrations using to get some data from third party system and use in Appian UI fields.

    Actually, i am trying to understand your question, if possible, you can provide us any sample example or details that might be helpful for me to provide more details here.

    Regards,
    Sandeep

    davidj137213
    davidj137213
    March 5, 2024

    Based on your log trace, you are invoking a rest API

    com.appiancorp.rest.shared.AppianExceptionMapper: Internal server error invoking REST API.

    And it seems that the error occurs when a mapping is done, I don't know if it is input or output.   I don't know if you have defined which integration is failing.

    Terms & ConditionsAccessibility statement