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sharathp0003
June 19, 2022
Solved

Pdf Smart services not retaining Output variable values.

  • June 19, 2022
  • 2 replies
  • 0 views

Hi all,

I have configured PDF merge and Extract PDF pages smart services for my use case. Both of them are working as expected when I initiate process model as administrator access.

But, when I am initiating PM as viewer permissions the output variable newDocumentCreated is not able to save the value. Please see the configuration details below.

Please let me know if I can achieve this by any other way.

Best answer by stefanhelzle0001

Does this viewer user have editor permission on the folder the new document is stored in?

I recommend to assign the "Error text" output to a process variable to see what is going wrong.

2 replies

stefanhelzle0001
stefanhelzle0001Answer
June 20, 2022

Does this viewer user have editor permission on the folder the new document is stored in?

I recommend to assign the "Error text" output to a process variable to see what is going wrong.

    S
    sharathp0003Author
    June 20, 2022

    Thanks Stefan, Updating editor permissions on the folder resolved this issue.

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