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sharathp0003
New Participant
Jun 19, 2022 10:31 PM UTC
Solved

Pdf Smart services not retaining Output variable values.

Hi all,

I have configured PDF merge and Extract PDF pages smart services for my use case. Both of them are working as expected when I initiate process model as administrator access.

But, when I am initiating PM as viewer permissions the output variable newDocumentCreated is not able to save the value. Please see the configuration details below.

Please let me know if I can achieve this by any other way.

stefanhelzle0001
stefanhelzle0001Answer
Brainy
Jun 20, 2022 5:44 AM UTC

Does this viewer user have editor permission on the folder the new document is stored in?

I recommend to assign the "Error text" output to a process variable to see what is going wrong.

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2 replies

stefanhelzle0001
stefanhelzle0001Answer
Brainy
Jun 20, 2022 5:44 AM UTC

Does this viewer user have editor permission on the folder the new document is stored in?

I recommend to assign the "Error text" output to a process variable to see what is going wrong.

    sharathp0003Author
    New Participant
    Jun 20, 2022 2:59 PM UTC

    Thanks Stefan, Updating editor permissions on the folder resolved this issue.

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