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vinays346
Participating Frequently
Nov 11, 2024 10:33 PM UTC
Solved

SAML Authentication

Facing below issue while trying to enable SSO. I have filled out the SAML form with all the required information. When I am testing the configuration, I am receiving error message as below. 

FYI, IdP is Azure Ad.

I see below message from Logs

Interesting part is, Azure logs says that my login is successful even though I have above error message displayed in Appian.

Did anyone face similar issue or know about this issue? 

patriciad0003Answer
Inspiring
Nov 20, 2024 9:38 AM UTC

Hi [mention:0dc49b57dcb749db86acd69375be40df:e9ed411860ed4f2ba0265705b8793d05] I had this same issue before. The solution for me was to manually add the user for testing in the group defined as Authentication Group in the SAML configuration to allow login via SAML, as my user already existed in Appian.

Hope this helps you

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3 replies

patriciad0003Answer
Inspiring
Nov 20, 2024 9:38 AM UTC

Hi [mention:0dc49b57dcb749db86acd69375be40df:e9ed411860ed4f2ba0265705b8793d05] I had this same issue before. The solution for me was to manually add the user for testing in the group defined as Authentication Group in the SAML configuration to allow login via SAML, as my user already existed in Appian.

Hope this helps you

    vinays346Author
    Participating Frequently
    Apr 24, 2025 7:17 PM UTC

    Thank you

    adityae736199
    Participating Frequently
    Nov 21, 2024 7:36 AM UTC

    Able to see Unsuccessful message in  both the screenshots you have added. Can you add the Azure logs where you see a successful message

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