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udhayak0001
September 19, 2024
Solved

Way to capture the history of changes in the user customField

  • September 19, 2024
  • 6 replies
  • 0 views

Hello Everyone,

We need to track the history of changes made to the user custom field, as we are receiving roles from GEMI in this custom field. Is there any out-of-the-box functionality to capture these changes, or are there any available workarounds? Your assistance would be greatly appreciated.

Thanks,

Udhaya

Best answer by stefanhelzle0001

Maybe you explain in more detail what "GEMI" is, and how the interaction between the systems works.

If GEMI is your identity management system and you control group membership there, I think that your audit should be done in GEMI, but not in Appian. What you need to check compliance for, is the way how permissions in GEMI are reflected in Appian.

And user logins are tracked in one of the system log files.

https://docs.appian.com/suite/help/24.3/Logging.html

6 replies

davidj137213
September 19, 2024

Could you explain a little bit please? What do you want to achieve?

udhayak0001
September 19, 2024

Hello David ,

We receive the roles for each officer from GEMI in the custom fields, and based on these roles, the officers are granted access to specific functionalities within the Appian application. For audit purposes, we would like to track the history of logins and the access permissions each officer had during those sessions.

stefanhelzle0001
September 19, 2024

I typically implement a process to perform such management tasks. And then I have full control on who can do what and when and include a proper audit trail.

udhayak0001
September 19, 2024

So are you saying that each time a user logs into the landing page, we need to trigger a process to capture that information?

stefanhelzle0001
September 19, 2024

Maybe you explain in more detail what "GEMI" is, and how the interaction between the systems works.

If GEMI is your identity management system and you control group membership there, I think that your audit should be done in GEMI, but not in Appian. What you need to check compliance for, is the way how permissions in GEMI are reflected in Appian.

And user logins are tracked in one of the system log files.

https://docs.appian.com/suite/help/24.3/Logging.html