KB-1318 Users with non-system default language set are unable to change their own language to the system default

Symptoms

When a user with a non-"System Default" language selected attempts to change the language back to the system default, the user's language does not change to the "System Default" language.

The user's language remains the previously selected language.

Cause

This issue has been reported to the Appian product team. The reference number for this issue is AN-80007.

Action

Select the actual desired language from the "Language" drop-down and not the "Use system default" option.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: March 2017