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keviny0004
New Participant
July 20, 2022
Question

Access Denied or not have sufficient privileges to access its data

  • July 20, 2022
  • 9 replies
  • 143 views

I use a viewer's account and try enter a new site, the account does not have permissions of the site.

When I try enter the site, Appian alerting me to display  "403 Access Denied You don't have permission to view this page.",

sometimes, an error is popped "An Error Has Occurred The Site xxx does not exit, has been deleted, or you do not have sufficient privileges to access its data."

if I use designer's account, All are ok.

I expect to display only one case - “403 Access Denied You don't have permission to view this page.”

    9 replies

    deepakg681722
    Inspiring
    July 20, 2022

    I think It is a Security Issue. Please make sure, that the user account with which you are trying to see the site must have viewer security for that site.

    jinsongc
    Participating Frequently
    July 25, 2022

    Occurring the same issue, any updates?

    stefanhelzle0001
    stefanhelzle0001
    Brainy
    July 25, 2022

    These are two different error messages. One is about accessing a site object, the other one about a page. Do you see these messages for the same URL?

    jinsongc
    Participating Frequently
    July 25, 2022

    Thanks for your reply, Stefan,

    Actually I am trying opening a record summary page, I know the account doesn't have the access to the site, but it is weird sometimes I got the access denied message(expected), sometimes got error like this:

    The Site [name="xxxx"] does not exist, has been deleted, or you do not have sufficient privileges to access its data.

    stefanhelzle0001
    stefanhelzle0001
    Brainy
    July 25, 2022

    I cannot really help you with this. I would go the way to prevent the user from clicking that link in addition to the security settings.

      danah565539
      New Participant
      August 12, 2026

      How do I resolve access denied and I don’t have enough privileges?  

      rishikeshr4182
      rishikeshr4182
      Inspiring
      August 13, 2026

      Hi ​@keviny0004 

      If the user has viewer access to the site object but is blocked by security on underlying objects (pages, records, interfaces, etc.), then in that case you can also get this message displayed. plz verify this at your end.

      Rishikesh
      danah565539
      New Participant
      August 13, 2026

      It shows me the login page if I clear the history but after I input my login credentials it gives that access denied message.

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