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A
ankitab535847
January 15, 2026
Question

AI Document Chat component

  • January 15, 2026
  • 5 replies
  • 0 views

Getting this error using a!documentsChatField when a basic user is accessing it on the interface. Users have access to relevant groups but not able to access the document chatbot. Is there any AI specific group that the user should have access to?

5 replies

D
derek.knoderer
January 15, 2026

[mention:a7246e08f4b94e2e929cad5f5ce78526:e9ed411860ed4f2ba0265705b8793d05]  Does the user in question have access to the document/s in the chat? The documents chatbot enforces object security: docs.appian.com/.../Documents_Chat_Component.html

A
ankitab535847Author
January 15, 2026

Yes, they have access

shubhama926776
shubhama926776
January 15, 2026

You need to verify properly that the user must have access to the folder containing the document. I can see this is the only reason for this issue.

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