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abdulrahimb9853
abdulrahimb9853
June 6, 2025
Question

Can Gen-AI be used to classify up to 10 different document types in Appian?

  • June 6, 2025
  • 2 replies
  • 0 views

Hi everyone,

I have a challenge where I need to classify more than 10 different types of documents. I understand that the traditional Classify Document approach in Appian requires a substantial amount of training data to build an accurate model.

Is it possible to use generative AI (Gen-AI) for document classification in Appian instead? Or is Gen-AI generally not suitable for handling multiple document types like this?

I’m aware that the current Appian AI Skills for document classification do not use Gen-AI, but I wanted to check if there are any alternative approaches or best practices. I also tried using extraction with unstructured Gen-AI for classification, but it turned out to be more complex than I expected—especially converting the output to JSON and so on.

Thanks for any advice or suggestions!

ps; currently lacks of documents so i not using the classification document method xD



2 replies

stefanhelzle0001
stefanhelzle0001
June 6, 2025

In general, you can use gen AI to classify documents. Whether to OOTB Appian services fulfil your specific requirements is a different story. You will probably have to do some research.

preet.jain
preet.jain
June 6, 2025

Hi Abdul,

Have you tried using the AI Document Center? It has a classification module that allows you to categorize documents using GenAI. This would be an ideal use case for that: https://docs.appian.com/suite/help/25.2/aidc-2.8/classification.html. I do, however, recommend gathering a good dataset of different document types so that you can cover edge cases but this should be help you get started.

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