Chat Agent is not rendering the result as expected

Question

Hi Team, I am facing an issue while using AI Chat Agent. I have created a chat agent and plugged in with an interface rule. When I start with conversation, it has started and entered into “Thinking” status and not producing the response even though the instance is completed successfully (I checked it via Monitor tab). How to fix this issue? Is this issue specific to my appian enviornment (Current version is 26.6)?

For one of the instances, I did not get the response even after waiting for more than 5 hours. Please refer to the attached screenshots for your reference.

Note, Is there any possibility to test a chat agent before integrating with an interface rule? Currently, we able to test Process Agents before we integrate them with a process model.

harshas2775 · Answer

I dont think your agent needs any input - input is like a context to the agent ex record type! See what happens if you have a simple code like or follow the examples here

a!agentChatField(
  title: "Ask a question",
  agent: agent!MY_CHAT_AGENT,
  placeholder: "Type your question here..."
)

Sign up

Login with SSO

Login to the community

Login with SSO