Document Classifier is classifying incorrectly with high confidence score
Hi Team,
Hi Team,
I’m using the Document Classifier to distinguish between Medical Certificates and a Statutory Document. I’ve trained the model with 47 Medical Certs and 11 Statutory Docs. The incoming documents are predominantly (80%) Medical Certs, followed by Statutory Docs and other unrelated documents.
The goal is to classify incoming documents and extract data using AI only if the document is a Medical Certificate. However, I’ve observed that the model is classifying random, unrelated documents as Medical Certificates with high confidence.(note the one - "use arrays functions exercise" and "blood report")
Has anyone encountered a similar issue? Any suggestions on improving classification accuracy and reducing false positives? The metrics are not helping too, they are all reported as 1.000


