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sivanagamalleswarit0001
Inspiring
Jun 20, 2023 6:36 PM UTC
Question

Document Extraction Failed Error

I am just playing around.

I have AI skill configured with matching PDF field data. It was successfully reconciled and saved data in CDT when i have less than 5 fields under 5 min.

I tried to have 10 fields straight, no table type/structure, however it failed with "Document Extraction Failed." looks like timeout. It took more than 5 min even to through this error.

What could have gone wrong? Any inputs helpful?

Doc i am trying to extract from..

    11 replies

    sivanagamalleswarit0001
    Inspiring
    Jun 20, 2023 6:40 PM UTC

    To add: I tried CDT which is successful, now i tried with Record type throwing error. Assume this would not matter as long as fieldMappings are right.  

    stefanhelzle0001
    Brainy
    Jun 20, 2023 6:46 PM UTC

    Did you check the tomcat logfile for any details?

    CDT or Record are not relevant for the extraction itself.

    sivanagamalleswarit0001
    Inspiring
    Jun 20, 2023 7:02 PM UTC

    Thanks for the reply Stefan!!

    I am using Appian Community Edition for this and looks like i don't have access to logs in it. I will give it a try from client env after upgrade and let you know further.