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mayankg0004
March 25, 2025
Question

Document Extraction Reconciliation Task

  • March 25, 2025
  • 4 replies
  • 0 views

I am facing the issue while accesing the reconciliation task. This is the error message "An unexpected error occurred while displaying the pdf for the run [docExtractionId=435]."

4 replies

varuntejg243705
varuntejg243705
March 25, 2025

Hi [mention:c7dddf64ed5646faa9915fa3d78ba8f5:e9ed411860ed4f2ba0265705b8793d05] ,

Need few more info :
1. which browser you are using?
2. Check the PDF is valid?

I have some probable solutions:
1. if you are using Chrome browser, install PDF viewer extension,
2. Clear Cache of the browser.
3. Re-check whether PDF is a valid one.

Please let me know, if anything works.

M
mayankg0004Author
March 25, 2025

I tried with these but It did not work

1. which browser you are using? - I have tried edge/chrome/firefox.
2. Check the PDF is valid? - Yes

--------------------------
1. if you are using Chrome browser, install PDF viewer extension, - Not using chrome
2. Clear Cache of the browser. - Done
3. Re-check whether PDF is a valid one. - Yes

matthew.shutt
matthew.shutt
March 25, 2025

[mention:c7dddf64ed5646faa9915fa3d78ba8f5:e9ed411860ed4f2ba0265705b8793d05]  - Please open a case for this issue via our support site forum.appian.com/.../myappian

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