Question

Issue with Related Action

Forum|Forum|3 years ago
April 13, 2023
10 replies
0 views

I am trying to perform related action for a record but I am facing below issue

This issue happens for only particular record where as for other records it is working fine. Any help on this would be appreciated

related action

S

sanchitg0002

As the error descriptions says, you do not have permission to view the related action. Ensure that the user has atleast Viewer permission level for the process used in related action.

G

guruprasadreddyd0003Author

HI Sanchit,

verified all the access related securities and permissions and this issue is happening for only one record .

If it is permission issue it should not work for other records as well where as it is working for all other records except that single record

S

sanchitg0002

No but it is possible to have this error for a particular record action if the user do not have enough privileges to access the process model. As you confirm that you have verified securities and permissions, I would still suggest you to check for all the precedents securities and if everything is fine then can you please share some details of Related action like screenshot of edit Related action page to see if you are passing the identifier correctly.

V

vijayalakshmig0072

Hi

Can you please check the data related to that particular record ? There might be a case where there is an issue in the data will throw error like this.