Skip to main content
Y
yashikas741672
March 26, 2025
Question

Recurring Error on AI skill: HTTP Code 500

  • March 26, 2025
  • 2 replies
  • 0 views

Hi All,

I am working on AI skill document extraction with semi structured documents. While working, I am getting the below attached error almost after every click.



FYI, I have already tried: 
1. clearing cache
2. login logout
3. different Appian environment
4. incognito window



Thanks in advance.

    2 replies

    L
    laurensw425805
    March 26, 2025

    The next best course of action here is to inspect your tomcat-stdOut.log log file in order to trace what went wrong. If this does not help you, reach out to Appian support for assistance.

    varuntejg243705
    varuntejg243705
    March 26, 2025

    Hi [mention:ad057cf1217c4a9eb3a9c1381f01807f:e9ed411860ed4f2ba0265705b8793d05] ,

    I've also been working on different AI Skills objects, faced this issue lot of times even though we are configuring everything right!!
    Please raise a support case for the better solution, it will be only persists for few times, It's an internal server error.

    Also have a look on tomcat logs...

    Terms & ConditionsAccessibility statement