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May 24, 2022
Question

webservicequery() function timeout issue.

  • May 24, 2022
  • 0 replies
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Hi,

We are using webservicequery() function for calling an SOAP API which is taking more than 90 seconds to retrieve the data, Which is causing Appian to error out due to default 60 seconds socket timeout.

So we increased the socket timeout to 180 seconds, After this change Appian doesn’t error out and also doesn’t show response data. 

I'm not sure but I think the default auto retry at every 60 sec of Appian error handling is causing problems https://docs.appian.com/suite/help/22.1/Automatic_Error_Handling.html#external-error-handling.

Does anyone know the root cause of this issue  ?

Thanks in Advance