Skip to main content
laertl0001
December 16, 2024
Question

Data Retention best practices

  • December 16, 2024
  • 2 replies
  • 0 views

Are there any official, generic guide lines when it comes to retention of information stored in the database and the documentation stored in knowledge centers (when to archive, eliminate, how to handle such situation)?

It's obvious we'd have to tailor it to our specific application but I wanted to start by observing any suggestions given by Appian. 

Best Regards.

2 replies

stefanhelzle0001
December 16, 2024

I do not know of any best practices. In the end, you will have to store the date when to handle deletion for each document or record. Then schedule a cleanup process that manages the required tasks.

mathieud0001
December 16, 2024

This is as close as you'll get: docs.appian.com/.../Archiving_Processes.html

Data retention rules are usually primarily dictated by the organisation itself and sometimes by technical / costing considerations (i.e. price of disk space).

For documents specifically, I would generally advise on moving them to a CMS at some point in their lifecycle.