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kaushika5941
September 28, 2022
Question

solution for a problem statement I need to implement

  • September 28, 2022
  • 3 replies
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loan application flows to the Manager to process it further. The manager has 3 sub-ordinates to whom he assigns the applications for further processing.

Requirement#1: As a manager, I should be able to configure the percentage allocation for each staff members.

Requirement#2: As a manager, I want the system to auto assign the ingested cases(requests) to the staff members in the configured percentage.

where to start and what to do to implement this .. like can anyone please guide step by step for this 

    3 replies

    U
    ujjwalr0002
    September 28, 2022

    Hi, what do you mean by percentage allocation here?

    K
    kaushika5941Author
    September 28, 2022

    Every day, cases are ingested in batch by the system. Let’s say today 10 cases were ingested. System should auto allocate cases as given below:

    30% of 10 assigned to M1

    50% of 10 assigned to M2

    20% of 10 assigned to M3

    stefanhelzle0001
    stefanhelzle0001
    September 28, 2022

    This is a very generic request so I can only give you a high level answer.

    First, you will need some database tables to store defined teams and their allocation goals. For the actual assignment, you might want to check the assignments of a specific past period and calculate the difference to the target for each assignee. Then select the on with the largest negative difference.

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