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Has anyone successfully used the Mastercom connected system to support a full claim lifecycle?[mention:005befc4f9474f6c888fcbc1f908efa9:f7d226abd59f475c9d224a79e3f0ec07]I've noticed that the ability to create an update the initial claim needed to submit a chargeback isn't included. Wondering if anyone else has had the same issue and was able to get around it? Since Mastercom uses OAuth 1 I was hoping to be able to use this connected system to facilitate getting around Appian's lack of Oauth 1 capabilities.

Hello, We are receiving a response via an Appian Integration Object, but the Korean characters in the response appear to be garbled or broken. According to the API provider, the response is encoded in UTF-8, and Appian also uses UTF-8 as the default charset. However, the Korean text is not displaying correctly. Could you please advise what might be causing this issue and how we can resolve it? Thank you.

IN Date Range User Filter  I have to restrict user not to select any Future date in To Date 

I would like to suggest a feature that allows the reuse of a package across different environments such as DEV, TEST, and PROD. So, whenever I create a package named "MY PACKAGE" in DEV and deploy it to TEST, I would like to be able to select this package in TEST as well (as it is already imported), and then deploy it to PROD with a few clicks Currently, I have to recreate the same package in TEST, because there is no other option to deal with it. At least, I haven't found it yet. Does anyone have any hint on this? Thanks in advance.

How can we achieve a field level audit . Can someone suggest step by step .

This error popped up when i was trying some things in the interface, now i'm stuck with this error i don't know what this error means, can anyone help me understand about this error.

So as you can see in the above pic i have 2 different fields and for both the fields i have used multiple dropdown option and i have used the same functions for them. But unfortunately, the multiple dropdown is working only for the status field and not working for the commitment field. i.e, when i try to select more than one option in the multiple dropdown field, it shows an error. . . . . "Could not display interface. Please check definition and inputs. Interface Definition: Expression evaluation error at function a!wizardLayout [line 3]: A multiple dropdown component [label="Commitment"] has an invalid value for "value". All selected values must be present in the choiceValues array, but value was Career Growth and Learning; Work-Life Balance and choiceValues was Career Growth and Learning; Work-Life Balance; Environment Sustainability." . . . . Can anyone help me out with where i did the mistake.

can anyone help me. i have checked the process variables those all are correct, i configured the setup, output node. but i don't know why this error is coming. 

Hi everyone, I am working on a task where I want to compare values in a read-only grid. The data in the field consists of text-type values, for example: k(100), k(101), SH(300). While applying filters in the read-only grid, I want data whose values are greater than 100. Here, we should check only the number in the text. is there any possibility to achieve this functionality

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I need assistance resetting a user’s password in our Appian environment. Due to security restrictions, we do not have SMTP/email functionality available, so the standard “Forgot Password” workflow cannot be completed.  Current Behavior I navigate to the Administration Console → Users Locate the user record for John Doe Click “Reset Password” System prompts that a reset email has been sent No email is sent because SMTP is disabled

The above image shows that i gave the field security so thats its visible to only particular groups, but when i accessed the interface from being in that group, i was unable to see the field even though i assigned the security so that it was visible to that particular group.

I recently installed MSgraph Poller plugin and done the setup, its fetching mails and saving EML and attachment as Documents. but its fetching all the Emails . My requirement is to only fetch Unread emails from "INBOX" folder. As per documentation there is no any such filter i can pass to the smart service. Other approach i Tried is creating integration object with MSGraph HTTP API (connected system). but implementing a simple fetch and save attachment/EML  takes multiple api calls to graph api  and on top of ot need to parse and write those data to DB for further case creation. Anyone Worked on similar requirement? what would be best approach if i want to create case in appian based on mail and its content and save those contents in appian.

Do you know if there's a maximum limit on the number of record types that can be created in an application? I have a database with 700 tables, and I'm not sure if Appian can create this many record types, or if I need to create an architecture that only creates the main tables. Thanks!

Hi everyone, we are using kafka tools plugin. Sometimes we are able to receive some messages via kafka and sometimes we don't get anything. For times that we don't reveive any message, you cannot see instance in Appian. Is there a log file on cloud on which we can confirm that we received or didn't receive kafka message into our environment ?

Hi everyone [emoticon:c4563cd7d5574777a71c318021cbbcc8], I am using Export Data Store Entity to Excel smart service to get the document and stored it in Appian.In this, I have marked one of the column's visibility as false. Now, when I try to read the excel sheet using readexcelsheet(), It's not giving me the hidden columns.Anyother way to hide the columns in document but retrieve it in readexcelsheet()

Background on the issue: 1. Created a related action against a synced record. Created a record parameter inside process model. 2. Mapped the action inside Interface: a!recordActionField( actions: { a!recordActionItem( action: 'recordType!{7aeac830-25f0}Task Assignment.actions.{596dfe95-567c-36ec}acceptAndTakeAction', identifier: fv!row['recordType!{7aeac830-25f0-44}Task Assignment.fields.{2acffd98-059fd5a2}TaskId'] ) } ) 3. rv!record is passed as input to Process model { rtTaskAssignment: rv!record  /* Task Assignment */} 4. Received only few information inside process model:  {TaskId=3, Workflow={WfId=8173, Label=4501_PRA110_WEEKLY}, Owner=} Expected: {TaskId=3, WfId=8173, rptId=89, Stage=23, Status=17, RoleId=9, ActionId=, Owner=,  isActive=1, createdBy=System, createdOn=25/06/2025 10:18, updatedBy=System, updatedOn=25/06/2025 10:18, GrpId=14575} We are observing this with other related actions as well. All the fields are correctly mapped inside record. How to

When trying to export a report to an Excel file, I get this error in UI and Logs: 2025-06-20 17:41:28,077 [ajp-nio-0.0.0.0-8009-exec-698] ERROR com.appiancorp.rest.shared.AppianExceptionMapper - Internal Server Error on REST API invocation. com.appiancorp.exceptions.LocalizedAppianRuntimeException$LocalizedAppianException: Expression evaluation error [evaluation ID = 1Y9KI] in rule 'taskfilters' (called by rules 'tasks' > 'dashboard') : An error occurred while executing a save: java.lang.InternalError: java.lang.reflect.InvocationTargetException (APNX-1-4198-019) I've searched in the community for similar behavior and tried some suggestions, but the problem persists and no one has resolved it.

Hello, We have moved from version 24.4 to the new 25.1 and we have encountered some errors in interfaces. The gridFields that were in version 24.4 had a RecordData as data collection in which they were configured with some Fields with relationships a!recordData( recordType: recordType!example, fields:{ recordType!example.example ... }) Now in version 25.1 the interface is broken because the action records have lost their ID To fix it, we added the base field recordtype!exxample.id to the field so that it obtains the data since it gave an error and the action link did not appear. a!recordData( recordType: recordType!example, fields:{ recordType!example.id  <----- recordType!example.example ... }) Is there any explanation for this? Thank you

Hello All, Is there any occasion CALL INTEGRATION node will stall and gets stuck for any reason (300s, 400s and 500s HTTP)? I expect it moves on irrespective of the call result. I don't plan on handling exception in the node but examine the result/error after the call.  Would like some recommendations from the community. Thanks.

Is there a discord channel or something similar where I can ask questions in real time? I can't find anything that I need in the documentation and I really can't believe that I'm the first person to be asking some of these questions as to why Appian doesn't do certain things out of the box considering it is supposed to be a "low code" solution.

Hi team, where we can find the sample invoice documents in our Appian documentation? to train the document classification model. thanks in advance!

Created a Custom Plugin jar, based on the instructions mentioned in https://docs.appian.com/suite/help/24.4/Custom_Smart_Service_Plug-ins.html . Deployed the jar in admin/plugins folder as per the instructions. The plugin does not load and show up Process Modeler. The server and Appian(on-prem) instances starts up normally.

Hi community, I'm having some issues regarding the deployment of a custom component plugin. When I deploy it via Admin Console or Hot deploy (by placing manually the plugin in the path \appian\_admin\plugins), it is not being updated on the enviroment. It always use a previous version. Why is this happening? And what could I do to end this behaviour? 

So i created a constant for all the company names which is normally a best practise in the appian application.  and then i called this constant in a filter But then when i was using the filter it wasnt working and all the values were showing in the same line idk why this is happening can anyone guide me how to rectify this error.